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Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.

1. Introduction

JAIYAH SHANIQUA BOLLERS-TAYLOR (operating as JAIYAH TAYLOR, "we", "us", or "our") is committed to protecting the privacy of the individuals who visit our website at jaiyahtaylor.com or communicate with us. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information, consistent with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

2. Information We Collect

We may collect the following categories of personal information:

  • Contact information you provide through our forms or direct communication, such as your name, email address, phone number, and company name.
  • Business information you choose to share about your project, requirements, or systems when requesting a quote.
  • Technical information collected automatically, such as IP address, browser type, device type, and pages visited, used for site performance and security.

3. How We Use Your Information

We use personal information only for the purposes for which it was collected, including to:

  • Respond to inquiries and provide requested information or quotes;
  • Deliver, maintain, and improve our services;
  • Communicate with you about your project or ongoing support;
  • Comply with legal and regulatory obligations.

4. Consent

By submitting information through our website or contacting us, you consent to the collection and use of that information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the details in Section 9.

5. Disclosure of Information

We do not sell, rent, or trade personal information. We may disclose information to trusted service providers who assist in operating our business (for example, email or hosting providers), only to the extent necessary and under appropriate safeguards. We may also disclose information where required by law.

6. Safeguards

We maintain reasonable physical, technical, and administrative safeguards to protect personal information against loss, theft, and unauthorized access, disclosure, copying, use, or modification. Access to personal information is limited to those who need it to perform their duties.

7. Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law, after which it is securely destroyed or anonymized.

8. Your Rights

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Withdraw consent to the continued use or disclosure of your information;
  • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have not been respected.

9. Contact Us

For any privacy questions, access requests, or concerns, please contact our Privacy Officer:

JAIYAH SHANIQUA BOLLERS-TAYLOR
Attn: KAIBIN CHEN
389 Sparrow Cir, Pickering, ON L1V 7E7, Canada
Phone: +1 437-536-6211
Email: kaibinchen@jaiyahtaylor.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.